China Travel Frequently Asked Questions
Most Frequently Asked Questions:
- What kind of tour(s) I can get from you?
- What documents are needed for visiting China?
- Where to exchange currency in China?
- Can I use credit cards in China?
- Can I use my mobile phone in China?
Orangized by topics:
- Itinerary / Guide / Van
- Meals & Accommodation
- Shopping & Tipping
- Travel Insurance / Luggage / Money
- Booking / Confirmation / Cancellation
- General Questions
1. Questions about Itinerary / Guide / Van
Travel Itinerary
- How flexible are COT’s itineraries?
- What time will we be picked up from our hotel each day?
- If we have lots of free time and don't want to stay in the hotels, what can we do?
Tour Guide
- Can we get a tour guide who can speak our language?
- Do I need tour guides when traveling in China?
- How can I know who will be my tour guide when I arrive at airport or railway station?
- Tell me something about your tour guides.
- Is your guide always at my service during the tour?
Van
- What sort of vehicle do we travel in?
- I have booked a private tour, but why bus transfers were provided during my tour?
2. Questions About Meals & Accommodation
Meals
- Can you cater for special dietary requirements?
- What kinds of meals we will have in China?
- Do our tour guides and drivers have meals with us?
- Is it possible for me to choose my own meals?
- I am a vegetarian, will you provide vegetarian (including no chicken / seafood) meals for me?
- We have several meals on our own, can you give us some suggestions about this?
- Will we be able to try some local food in different places we are going to visit?
- Is there any important dinning etiquette & customs in China?
- If I go outside for dinner or food by myself, what should I pay attention to?
Accommodation
- What type of accommodation will we be staying in?
- Do I need to bring a power plug adaptor when I come to China?
- Does hotel staff speak English?
- Is the tap water drinkable in hotels?
- I need a general introduction of hotels in China.
3. Questions about Shopping / Tipping
Shopping
- Can you give me some recommendations on what to buy?
- Are there any entertainments we can go and entertain in each city or area, especially during the night time?
- Can I use my credit card to pay for the things I have bought?
- Can you give us some suggestions about shopping in China?
- I notice that in some of your package tours, Peking Opera in Beijing & Tang Dynasty Show in Xi'an are included, can you give us some advice what to wear for these occasions?
- Will we have chance to shop for souvenirs during our tour in China?
Tipping
- Is it a must to tip?
- Does the quotation you offer include tipping?
- Do I need to tip my tour guide and driver?
4. Questions about Travel Insurance / Luggage / Money
Travel Insurance
Luggage
Money
- Will our Credit Cards accepted in the China?
- Are there any ATM services in China?
- Are foreign currencies like US dollars acceptable in China?
- Is it possible using my credit card to withdraw money in hotels?
- How can I pay you? What kinds of payment ways do you accept?
- Is there counterfeit money in China? If yes, how can I distinguish the real one from the fake one?
- What's the currency used in China? What's the exchange rate between your currency and US dollar?
- When I finish my tour in China, if I still have some local money, what can I do?
- Where to exchange currency in China?
5. Questions about Booking / Confirmation / Cancellation
Reservation
- Can you buy the international flight tickets for us?
- How to sign up the tour with China odyssey Tours?
Cancellation
Alteration
Confirmation
Payment
Deposit
Discount
Refunding
6. General Questions
Book private China tour with China Odyssey Tours
- Who goes on a China Odyssey tour?
- How long has China Odyssey Tours been in existence and are you registered with any tourist organization like ASTA, for example?
- What kind of tour(s) can I get from China Odyssey Tours?
- Are China Odyssey tours suitable for children?
- Do you handle tour to other countries other than China?
- What are the benefits of private tour?
- How to plan my China trip with you?
- What is the difference between Private tours and SIC tours?
- What kind of tour(s) can I get from you?
Health
- Do I need to bring my medical record with me?
- What vaccinations do I need to take before going to China?
- If I can't walk properly, can you provide me with a wheelchair or do I need to have my own?
- What kinds of medicine do you think I should take?
Necessary Travel Document
- What documents are needed for visiting China?
- How can I apply for a Chinese Visa?
- What’re used for visa application?
- What type of visa do I need?
- Can I get a Chinese Visa in Hong Kong? And how?
- Should I need to apply for visa again after leaving and re-entering mainland China?
- If I want you to send me an invitation letter, what kind of information do you need from me?
- Do I need to buy a travel insurance before i go? What does the travel insurance cover provided by China Odyssey Tours?
About China Travel
- Can you tell me a thing or two about Chinese taxis?
- What are my rights and obligations when I travel in China?
- When does the public holiday take place? Should we avoid visiting China during that period?
- What's the climate like in China and what is the best season to visit?
- What is the dress code when I travel in China?
- What is the airport tax in China?
- What is the train travel like in China?
- When is the peak season, shoulder season and low season in China?
About Yangtze Cruise
- How do I get onboard a cruiser?
- How much time does it take to pass through the five-level ship lock?
- What are the major highlights along Yangtze River?
- What does your price of the cruise include?
- What is the difference between upstream and downstream sailings?
- What is the dress codes on a Yangtze river cruise?
- What is the newest condition of the Three Gorges Project?
- What’s the best time to take the Yangtze Cruise?
- What's the cabin like on ships?
About Tibet Tours
- How long can I stay in Tibet?
- What are the permits to Tibet? Can I get the permits from you? How much will I pay for it?
- How to get permits to Tibet in Hong Kong?
- How to adjust to high altitude and avoid or reduce mountain sickness?
- What is the requirement for traveling to Tibet so far as health is concerned?
- What is the weather like or climate in Tibet? What do you suggest we bring with us if we travel to Tibet?
Miscellaneous
- Can I use my mobile phone in China?
- How to access the Internet in China?
- How can I make the complaints if I am not satisfied with some of the services during my tour?
- What kinds of phone cards are available for us? How can we call back home with these cards?
- What should we do in order to make our journey safe in China?
- When I lose my property, what can I do?
Quick Question
CUSTOMER SERVICE
Feel free to contact our customer service manager if you have any concerns or complaints before, during, or after your trip.
